Returns or exchanges are allowed within 30 days of purchase. All opened returns must be in good condition without damage. If the returned item is determined to be in poor condition, the refund will not be allowed. Buyer is responsible for return of all shipping costs. Please provide images of the item to be returned to better determine refund eligibility.
To initiate a return or exchange, please email us at THOUGHTSPOT2017@GMAIL.COM to start the return process.
If you ordered using a credit card, we will credit your account within 14 business days. The credit should appear on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return. Unfortunately, we cannot refund your original shipping charges.
S & R Sellers, LLC
20929 Ventura Blvd.
Woodland Hills, CA 91364