Return Policy

At Thought Spot, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a simple and straightforward return process.

Returns and Refunds

• You can return any item for a refund or replacement within 30 days of the estimated delivery date.
• To initiate a return, please email us at [email protected] with the following details:
  • Your full name
  • Address
  • Order number
  • A brief explanation of the issue (optional but helpful)
• Once we receive your request, we will provide further instructions on how to proceed with the return.

Conditions for Returns

• Items must be in their original condition and packaging to be eligible for a refund or replacement.
• Please note that the customer is responsible for return shipping costs unless the item is defective or incorrect.

Refund Process

• Once your return is received and inspected, we will notify you via email.
• If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 7-10 business days.

Exchanges and Replacements

• If you prefer a replacement instead of a refund, please let us know in your return request. Replacements will be processed once the original item is returned.

If you have any questions or need further assistance, feel free to reach out to us at [email protected]. We’re here to help!

Thank you for choosing Thought Spot!